Your files will be available to download once payment is confirmed.
The time I need to prepare an order for shipping varies. For details, see individual items.
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Just contact me within: 7 days of delivery
Ship items back to me within: 14 days of delivery
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
I recommend hand-washing all crochet items in COLD water and laying flat to dry.
Washing your hand-dyed or wool items in hot water or in the washing machine may cause color bleeding or felting - Please care for your items appropriately!!
Custom orders are available on a case-by-case basis. Please contact me with your ideas for more information.
Sizing for clothing items are generally listed on each individual item listing. Customized sizing is available for custom orders.
My hats and hoods are, for the most part, one size fits all. If you have any questions about how an item might fit you please feel free to contact me.
If you do have an issue with your item (for example, it doesn't fit correctly), I am willing to accept returns on a case-by-case basis. Please contact me immediately if you have any issues. You must contact me within a week of receiving your item -- I have had problems with people contacting 3+ months after they have received an item or trying to exchange items that have obviously been worn... I am sorry, but I am unable to honor exchanging or returning items like this. Thank you for understanding and please contact me if you have any questions